Course Catalog

Find the courses and labs that will take your cloud competency
to the next level

Operations
Classes: 2
Labs: 18
Video Hours: 4
Lab Hours: 15
Courses
  • Length: 9 hrs 59 mins

    Building on the knowledge gained from the Getting Started with Dynamics CRM course, this course dives into the array of options available for tailoring Dynamics CRM to the specific needs of an organization. Upon completion of this course students will have hands on experience customizing and automating Dynamics CRM as well as applying proper security and packaging their customizations for transfer to other CRM environments and organizations.

  • Length: 9 hrs 22 mins

    The purpose of this course is to give students a thorough introduction to the core areas of Dynamics CRM, specifically within the functionality of Sales, Marketing, and Service. Upon the completion of this course, students will have experience implementing the base functionality of the Sales, Marketing and Service modules.